Terms & Conditions

Definitions
"User" means the person or entity using the website.
"Owner" means the company that owns the website, NFK Glazing & Industrial Supplies
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means "https://www.nfk.com.au/"

Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.

Identification
The User warrants that they are either the person, or in the case of a corporation, an authorised representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorised to represent for this purpose.
The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.

Unavailability
From time to time information that would normally be available through the site (including supplier's catalogs) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.

Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

Pricing
Whilst all effort is made to keep pricing on this website up to date it is possible at times it may be out of date. As such prices on this website should only be considered as an "invitation to treat" rather than as an offer to provide these products at these prices. Your order and payment of goods will be deemed to be an offer and acceptance only happens when we accept the order. The website automatically sends you an order confirmation email. This email merely acknowledges that we have received your order but does not commit us to supply at the prices contained in the offer. Acceptance of your offer will be communicated manually.

Indemnity
The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.

Copyright
Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.

SSL Compliance
This website is SSL compliant, meaning all website traffic including Credit Card transactions are secured by:

• TLS 1.2 (a strong protocol)
• ECDHE_RSA with P-256 (a strong key exchange)
• AES_128_GCM (a strong cipher)

Defects
The Customer shall inspect the Goods on delivery and shall within seven (7) days of delivery (time being of the essence) notify NFK of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Customer shall afford NFK an opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way. If the Customer shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage. For defective Goods, which NFK has agreed in writing that the Customer is entitled to reject, NFK’s liability is limited to either (at NFK’s discretion) replacing the Goods or repairing the Goods except where the Customer has acquired Goods as a consumer within the meaning of the Competition and Consumer Act 2010 (CWlth) or the Fair Trading Acts of the relevant state or territories of Australia, and is therefore also entitled to, at the consumer’s discretion either a refund of the purchase price of the Goods, or repair of the Goods, or replacement of the Goods. 10.2 Goods will not be accepted for return other than in accordance with the above.

Returns
Returns will only be accepted provided that: (a) the Customer has complied with the provisions of the above defects clause; and (b) NFK has agreed in writing to accept the return of the Goods; and (c) the Goods are returned at the Customer’s cost within seven (7) days of the delivery date; and (d) NFK will not be liable for Goods which have not been stored or used in a proper manner; and (e) the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances. 11.2 NFK will not accept the return of Goods for credit. 11.3 NFK may (at their sole discretion) accept the return of Goods for credit but this may incur a handling fee of up to ten percent (10%) of the value of the returned Goods plus any freight costs. 11.4 Non-stocklist items or Goods made to the Customer’s specifications are under no circumstances acceptable for credit or return.